Why UK businesses choose Voxcierge over Dialpad
Dialpad is a capable AI communications platform with transcription, coaching, and VoIP features. However, it is a US product designed for a US market, and UK businesses often find the compliance and data residency story harder to navigate.
Voxcierge is built specifically for UK businesses. All data is hosted in UK data centres, GDPR-ready workflows are built in, and FCA Compliance Mode is available for regulated sectors.
For UK SMBs and regulated businesses, Voxcierge delivers the AI contact centre features they need — without the compliance overhead of a US platform.
WHAT YOU GET
Everything included, from day one.
UK-hosted, GDPR-ready
All call data, transcripts, and recordings stored in UK data centres. DPA available on all plans.
FCA Compliance Mode
Vulnerability detection, audit trails, and FCA-compliant call workflows built in. Not available on Dialpad.
Autonomous AI call handling
Georgia handles calls without any human agent. Dialpad assists human agents — it does not replace them.
Isaac live agent coaching
Real-time sentiment scoring, objection detection, and guidance surfaced to agents mid-call. Similar to Dialpad's coaching but with vulnerability detection built in.
Outbound AI campaigns
Georgia runs Ofcom-compliant outbound campaigns autonomously. Dialpad does not offer autonomous outbound AI calling.
Transparent UK pricing
Simple per-seat pricing in GBP with no currency conversion. From £79/seat/month with no setup fee.
HOW IT WORKS
Live in 10 minutes.
Setup in minutes
Connect your number, integrate your CRM, and configure Georgia. Our team guides you through every step.
Georgia handles the volume
Routine inbound and outbound calls handled autonomously. Your team focuses on complex, high-value interactions.
Isaac coaches your agents
Every live agent call monitored in real time. Sentiment scores, guidance prompts, and escalation alerts built in.
COMPARISON
Voxcierge vs Dialpad
Common questions
Is Voxcierge cheaper than Dialpad?
Voxcierge has a higher per-seat price than Dialpad's entry plans, but includes autonomous AI call handling that can replace agent seats. The total cost is typically lower when you factor in reduced headcount.
Is my data hosted in the UK?
Yes. All Voxcierge customer data, call recordings, and transcripts are hosted in UK data centres. A Data Processing Agreement is available on all plans.
Can I migrate from Dialpad?
Yes. Port your numbers, connect your CRM, and our team will guide you through setup. Most migrations are complete within a day.
Ready to stop missing calls?
Start your free trial today. Georgia is ready when you are.