Voxcierge®
Platform - Email Automation

Every follow-up sent. Without lifting a finger.

CRM-triggered email sequences fired automatically by call outcomes. Booking confirmations, reminders, follow-ups, and no-show recovery - all sent without any manual effort from your team.

1,247

Sent today

68%

Open rate

24%

Click rate

Auto-triggered sequences

Booking confirmation

On appointment booked

312

48hr reminder

48 hours before appointment

289

Follow-up

24 hours after call

198

No-show recovery

If appointment missed

47

CALL-TRIGGERED SEQUENCES

Triggered by what Georgia does on calls.

Trigger: appointment booked

Booking confirmations

Every appointment Georgia books triggers a confirmation email immediately - with date, time, location, and any pre-appointment instructions your team has configured.

Trigger: 48hrs and 24hrs before

Appointment reminders

48-hour and 24-hour reminder sequences sent automatically. Customers can confirm, reschedule, or cancel by reply - reducing no-shows without any manual chasing.

Trigger: call ended

Post-call follow-up

Personalised follow-up email sent after every call - with call summary, agreed next steps, and any documents or information discussed. Keeps every lead warm automatically.

Trigger: appointment missed

No-show recovery

If a customer misses an appointment, a recovery sequence fires automatically - reschedule link and a friendly prompt to rebook. Recovers lost appointments without your team intervening.

PERSONALISATION

Every email feels personal. None of them are manual.

Templates use live merge fields populated from the call record and CRM contact data. Every email addresses the customer by name, references their specific appointment, and uses your business branding.

Contact name and first name
Appointment date, time, and location
Agent name and business name
Payment amount and reference
Property address (estate agents)
Callback date and time

Example template

Subject: Your appointment is confirmed - {appointment_date}

Hi {contact_first_name},

Your appointment with {business_name} is confirmed for {appointment_date} at {appointment_time}.

Location: {appointment_location}

Any questions? Reply to this email or call us anytime.

0
Manual emails sent by your team
<5s
Time from call end to email sent
10/10
Mail-tester deliverability score
GDPR
Compliant by design

See email automation in action.

Book a demo and see how email sequences are triggered automatically by Georgia's calls.

Book a demo +44(0)161 524 0663