INBOUND CALL HANDLING
Answers in under 500ms. Never misses a call.
Georgia picks up every inbound call in under 500ms - evenings, weekends, bank holidays. She holds a natural conversation, qualifies the caller, and takes the right action - whether that is booking an appointment, taking a payment, or transferring to a human agent with full context.
Live call
Georgia · 00:47
Live transcript
Georgia: That works perfectly. I have you booked in for Tuesday the 25th at 2pm. I'll send a confirmation to your mobile now. Is there anything else I can help with?
87
Sentiment
Booking
Intent
Closing
Stage
Georgia - AI Persona
Georgia
Voxcierge AI Voice Agent
Opening greeting
"Good morning, thank you for calling Acme Estate Agents. My name is Georgia, how can I help you today?"
CONFIGURABLE PERSONAS
Sounds like your brand. Every time.
Configure Georgia's name, voice, tone, and opening greeting for each use case. Upload your knowledge base - FAQs, product information, pricing - and Georgia answers correctly every time. Clone your own voice on Professional tier.
OUTBOUND AI CALLING
Georgia dials. Your team closes.
Georgia runs outbound calling campaigns at any scale - qualifying contacts, booking meetings, and handling objections consistently and compliantly. No abandoned call problems, no inconsistent scripts, no bad days. Your human agents receive only the qualified conversations worth their time.
Outbound campaign
3.2%
Abandoned rate
0:47
Avg handle time
HOW IT WORKS
From first ring to CRM entry in seconds.
WHY GEORGIA
Georgia vs a human receptionist
FAQ
Questions, answered.
Does Georgia sound like a robot?
No. Georgia uses enterprise-grade voice synthesis with sub-40ms latency, producing natural, human-sounding speech. Most callers cannot tell they are speaking to an AI unless told. Book a demo and hear for yourself.
What happens when a caller needs a human?
Georgia recognises when a conversation needs a human and performs a warm transfer - passing the call and full context (transcript, sentiment score, caller details) to the right agent instantly. The caller never has to repeat themselves.
Can Georgia handle complex conversations?
Yes. Georgia is powered by a best-in-class large language model with semantic turn detection - she responds to the meaning of what callers say, not just keywords. Upload your knowledge base and she answers correctly on your specific products and processes.
How long does setup take?
A basic inbound setup with your opening greeting and core Q&A is typically live within one working day. Full CRM integration and knowledge base upload takes one to two weeks depending on complexity.
What if calls go over Georgia's knowledge?
Georgia is configured to gracefully escalate any question outside her knowledge base to a human agent or to offer a callback — rather than guessing. You control what she knows and how she handles gaps.
Is it Ofcom compliant for outbound calls?
Yes. Georgia handles outbound calls instantly when answered - there is no predictive dialler pause, so the abandoned call rate is zero. Ofcom compliance is built in by design.