Hospitality

Every booking taken. Every guest impressed.

Restaurants, spas, event venues, and leisure businesses lose bookings every day to unanswered calls. Georgia answers every call instantly - taking table reservations, handling changes and cancellations, and answering guest questions 24/7.

Book a demo Call Georgia

60%

of restaurant calls go unanswered at peak times

24/7

Booking availability

<500ms

Answer time - every call

Missed booking opportunities

THE CHALLENGE

The problems you face every day.

Table booking calls go unanswered during service

Georgia answers every call while your team is serving - taking the reservation, confirming the details, and sending an SMS confirmation to the guest.

Guests call to change or cancel at all hours

Georgia handles booking changes and cancellations 24/7 - freeing up the slot for rebooking instantly and notifying your team automatically.

Enquiry calls interrupt the team during busy periods

Menu questions, dietary requirements, parking, and opening hours all handled by Georgia from your knowledge base. No interruptions during service.

Spa and treatment bookings require too much back-and-forth

Georgia qualifies treatment preferences, therapist availability, and duration - booking the right slot without any manual coordination from your team.

Georgia is ready now

See it in action

Leave your number and Georgia will call you back within 30 seconds - a live demonstration of exactly what your customers will experience.

THE SOLUTION

How Voxcierge solves it.

Table and reservation booking

Georgia takes table reservations, collects party size, dietary requirements, and occasion details - sending confirmation to the guest automatically.

Booking changes and cancellations

Date and time changes, party size adjustments, and cancellations handled by Georgia following your booking policy. Freed slots available for rebooking immediately.

Spa and treatment bookings

Treatment enquiries qualified by Georgia - preference, duration, therapist availability - and booked directly into your schedule without manual coordination.

Menu and facility enquiries

Georgia answers questions about menus, allergens, dress code, parking, and opening hours from your venue's knowledge base.

Private dining and event enquiries

Private hire, corporate events, and celebration enquiries captured and qualified by Georgia before routing to your events team with full details.

Out-of-hours coverage

Evening and weekend calls answered at the same quality as business hours. Guests can make, change, or enquire about bookings any time they think of it.

SMS confirmations

Automatic booking confirmation and reminder SMS sent to every guest - reducing no-shows and improving the guest experience before they arrive.

CRM and booking system logging

Every call and booking logged automatically with full guest details and requirements. Connects to your booking system via API or webhook.

USE CASES

Who uses Voxcierge for hospitality?

Built for UK businesses where every call matters.

Restaurants taking table bookings while the team is serving during service

Spas and wellness centres managing treatment bookings and cancellations

Event venues qualifying private hire and corporate event enquiries

Golf clubs handling tee time bookings and membership enquiries

Holiday parks managing peak-season booking volume without extra staff

Visitor attractions handling group visit and school trip enquiries

Wedding venues capturing initial enquiries and qualifying dates automatically

“During service we could never answer the phone. Georgia takes every booking now and sends the confirmation straight to the guest. We have not missed a reservation call in three months.”

Restaurant Manager

Independent Restaurant · Birmingham

Explore the technology behind this

SMS & Messaging

Ready to stop missing calls?

See exactly how Voxcierge works for hospitality in a 45-minute demo.

Book a demo +44(0)161 524 0663

No credit card required · Setup in 10 minutes